State Farm® Insurance Agent Kevin J Hale
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Drakester
June 5, 2025
5
out of
5
rating by Drakester
"I have been with State Farm since 2003 using Ted Hale and then Kevin Hale as my agent. I have always received SUPERIOR SERVICE!!! Debbie, Melanie, Stacy and Jessica go above and beyond to ensure customers receive superior service!!! I highly recommend this team for all your insurance needs!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Yazmin Areli Flores
May 28, 2025
5
out of
5
rating by Yazmin Areli Flores
"So helpful and quick! Jaycee helped me so fast and got everything set up for me. Thank you."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Jennings
May 23, 2025
5
out of
5
rating by James Jennings
"Jessica was very informative and knowledgeable about homeowner and automotive insurance. Easy to work with."
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
Brittany Prothe
May 23, 2025
5
out of
5
rating by Brittany Prothe
"Had a great experience with Itzel in getting my coverage set up. Saving a bunch of money from my previous company."
We responded:
"Brittany, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
tracy butcher
May 22, 2025
5
out of
5
rating by tracy butcher
"I have to say my experience with this State Farm Agency was EXTREMELY SATISFACTORY! Melanie took time to effectively explain answers to all my questions in regards to my policy. I felt secure and much better after the breakdown of everything I asked for! Thank you so much Melanie for the experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Valerie Gramlich
May 15, 2025
5
out of
5
rating by Valerie Gramlich
"Always professional, always proficient and very friendly!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service!"
Hannah Waltman
May 13, 2025
5
out of
5
rating by Hannah Waltman
"When I had to get a tow and paid out of pocket, I went in the next day and Melanie wrote a check to reimburse me right away. It was quick and painless and it is always a treat to catch up with everyone in the office!"
We responded:
"Thank you for your 5-star review! We are so glad your insurance experience with State Farm has been great and we hope to continue providing you with excellent service! "
M J
May 9, 2025
5
out of
5
rating by M J
"Working with Kevin and Debra on our car accident was fantastic. Always there to answer questions and everything was done fast and easy. Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Yeswanth Pinninti
May 7, 2025
5
out of
5
rating by Yeswanth Pinninti
"I have started my car rental insurance with State insurance. Thank you Itzel for helping out."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Mike Doss
May 6, 2025
5
out of
5
rating by Mike Doss
"Buying a new Tesla and State Farm handled the quote. I already had a older Jeep insured with them, but by the time they got through with the Tesla quote, they had given me the lowest Tesla quote by far (I shopped quite a bit) and lowered the existing premium on my Jeep as well. Staying with State Farm all the way!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Lucien HALIBA
April 21, 2025
5
out of
5
rating by Lucien HALIBA
"I really appreciate your assistance. ITZEL assisted me for my insurance and she was really nice. Thank You guys"
We responded:
"Lucien, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
Michelle Delgado Galue
April 16, 2025
5
out of
5
rating by Michelle Delgado Galue
"Realmente estamos muy agradecidos y satisfechos con el servicio de State Farm, la chica que siempre nos atiende Itzel Garcia es muy amable y servicial, ha respondido todas mis dudas y ha resuelto todo lo que tenía pendiente. Muchas gracias!!!"
We responded:
"Michelle, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
Kayla Underwood
April 5, 2025
5
out of
5
rating by Kayla Underwood
"Phenomenal and Diligent service and best rates out there!! I highly recommend working with Melanie she's amazing at what she does. Thank you state farm"
We responded:
"Thank you for the 5-Star review! We are so glad you are please with our service and insurance rates. We hope to keep earning your business and trust!"
Thomas Drake
April 2, 2025
5
out of
5
rating by Thomas Drake
"Really helpful and cheerful, caring staff!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maud Poku
March 31, 2025
5
out of
5
rating by Maud Poku
"Jessica was very patient and very professional every time she was on the phone with me. She was very helpful and I am very pleased with her services."
We responded:
"Maud, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
Michael Serna
March 29, 2025
5
out of
5
rating by Michael Serna
"I had a great experience with Jessica at State Farm! She was incredibly kind, professional, and helpful throughout the entire process. It’s clear she truly enjoys helping people and takes pride in her work. Jessica made everything easy and stress-free, and I felt confident knowing I was in good hands. Big thanks to her for the excellent customer service. I highly recommend this State Farm agency!"
We responded:
"Michael, we appreciate your 5-star review! Thank you for allowing us to assist you with your insurance needs here at Kevin Hale State Farm."
Karen F
March 26, 2025
5
out of
5
rating by Karen F
"Recently transferred my policies to their office, and have been very pleased with their service and attention, did a review of my policies with Itzel and I was glad to hear I had a decrease and had a discount for being a loyal customer for 3 yrs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Becci Ryberg
March 25, 2025
5
out of
5
rating by Becci Ryberg
"Stacey is always so helpful! I have been with Kevin's office for over 10 years now and I'm pretty sure she's helped me through everything I've ever needed!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Roger Wood
March 25, 2025
5
out of
5
rating by Roger Wood
"Stacy was very helpful in assisting with my claim."
We responded:
"Roger, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
Karen Falls
March 25, 2025
5
out of
5
rating by Karen Falls
"Giving a huge thank you to Melanie Sanchez with Kevin Hale’s State Farm agency. When my neighbor in the attached duplex lost a couple of shingles due to high wind he didn’t know who to call as his agent wouldn’t help him. When I called Melanie she immediately recommended a roofing company as being highly honest and reputable. They came out yesterday and checked out the entire roof and replaced his shingles at no charge. Many thanks to Melanie and Vernon Roofing. You’ve been a blessing to these two seniors!"
We responded:
"Thank you so much for your kind words, Karen! We are so glad our team was able to help you out with your insurance and getting you taken care of. Melanie is definitely a blessing to us as well!"
Audrey Ottem
March 20, 2025
5
out of
5
rating by Audrey Ottem
"The agents at Kevin Hale Agency are very helpful and always so kind! I’ve spoke with Stacey a few times now and she is fantastic! Always helpful and kind! Thank you!"
We responded:
"Audrey thank you for the review! Our office stives to ensure our customers are satisfied with our services and every single one of our girls do that glad that is how you feel! We appreciate your business here at Kevin Hale State Farm."
Jordan Uselton
March 20, 2025
5
out of
5
rating by Jordan Uselton
"When I say Melanie saved me a huge headache - I mean it. She was extremely helpful in figuring out my insurance needs in regards to driving my vehicle for business purposes. I could not be more pleased with the outcome, patience, and customer service from this agency! Thank you Melanie!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kyler A
March 18, 2025
5
out of
5
rating by Kyler A
"They have been super reliable and helpful our insurance dropped within 6 months. Itzel has been very helpful throughout everything as well."
We responded:
"Kyler, thank you so much for your 5 star review! We are proud to serve you on your insurance and will continue to strive for this level of customer service!"
Rakesh Ponna
March 17, 2025
5
out of
5
rating by Rakesh Ponna
"She helped me with a lot generously and very pleasantly and patiently. Thank you so much mam. I’ll try to give more referral from my community. Thank you ☺️"
We responded:
"Rakesh, we appreciate your 5-star review! Thank you for allowing us to assist you with your insurance needs here at Kevin Hale State Farm. "
Kaia V
March 13, 2025
5
out of
5
rating by Kaia V
"Melanie was amazing! She was very helpful and patient and made sure I knew every detail!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"