Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Hechler

Steven Hechler

December 19, 2025

5  out of  5
rating by Steven Hechler
"The office always treats me like I'm the only client they have. Remembering my situation and following through right away as promised."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of rylee sanchez

rylee sanchez

December 17, 2025

5  out of  5
rating by rylee sanchez
"Melanie, Deb and Stacy are very lovely and professional. I have been doing business with Melanie since 2018 and never had an issue. She is a hardworker and works to please customers. All the lady’s at this State Farm are awesome and dedicated to their jobs. This is the State Farm to go go !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Austin Roeser

Austin Roeser

December 17, 2025

5  out of  5
rating by Austin Roeser
"I have worked with Kevin and his team for over a decade and every step of the way they've been professional, helpful, insightful, and most importantly there when you need them. I would highly recommend Kevin and State Farm Insurance to anyone looking for insurance in this chaotic expensive environment."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Scott Grier

Scott Grier

December 17, 2025

5  out of  5
rating by Scott Grier
"Terrific agency!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Debbie Kuegler

Debbie Kuegler

December 15, 2025

5  out of  5
rating by Debbie Kuegler
"We have been clients with this agency for 30+ years. I recently needed to get a renter’s insurance policy for my mom. Katie was so easy to work with. She asked all the right questions and was able to provide a policy that is perfect for my mom’s needs."
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
Profile photo of Natalee Merola

Natalee Merola

December 15, 2025

5  out of  5
rating by Natalee Merola
"Debbie is always super helpful and very timely with her emails!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mary Cecala

Mary Cecala

December 12, 2025

5  out of  5
rating by Mary Cecala
"Melanie is always easy to work with and help as we need it"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Michelle

Michelle

December 11, 2025

5  out of  5
rating by Michelle
"I recently needed insurance and was given the name of a specific agent at Kevin J. Hale State Farm…she walked me through all my options and helped me navigate the process. But what impressed me most was her genuine willingness to help me and once I decided on a policy that willingness was extended to -if I had any questions to please reach out so she could assist- in today’s culture we just don’t experience customer service like this!"
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Daphne Burgis

Daphne Burgis

December 4, 2025

5  out of  5
rating by Daphne Burgis
"I had a great experience with Jessica! She helped me get my renters insurance set up and was so helpful in answering my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of T'yana Renee

T'yana Renee

December 3, 2025

5  out of  5
rating by T'yana Renee
"I absolutely LOVE working with Melanie! She is quick with her email responses and gives all the information I need plus more! Melanie truly is "a good neighbor" - thank you so much"
We responded:
"Thank you for the review T'yana! Here at Kevin Hale State Farm we strive to provide exceptional customer service and Melanie is amazing at doing so glad you are well informed and we look forward to continuing to do business with."
Profile photo of Joseph Dejarnette

Joseph Dejarnette

November 24, 2025

5  out of  5
rating by Joseph Dejarnette
"Could not be happier with the customer service I got from this office. So much, that it made me want to go to the office and meet Jessica in person. Thank you for your help in my transition to Kansas! And big thanks to Jessica of course!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of C. Duncan

C. Duncan

November 20, 2025

5  out of  5
rating by C. Duncan
"Great customer service! Have always been friendly and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jonathan Gilmore

Jonathan Gilmore

November 14, 2025

5  out of  5
rating by Jonathan Gilmore
"Kevin and his staff are attentive and extremely responsive. My family couldn't be happier with their service... lifelong customers here!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Leang Lim

Leang Lim

November 7, 2025

5  out of  5
rating by Leang Lim
"Jessica"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Gabriel Valdez

Gabriel Valdez

November 7, 2025

5  out of  5
rating by Gabriel Valdez
"Jessica was great, she helped us find the best quotes and coverage. She was great at communicating and being patient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of robert nickle

robert nickle

October 24, 2025

5  out of  5
rating by robert nickle
"I felt the need to leave a review. It’s not often that I am impressed by customer service lately. I am going through some big life changes and needed renters insurance while selling my home. For me, a lot of these changes have been challenging and has had some learning curves and set backs. I wanted to write a review for an incredible person that has helped me through this process. Jessica P with State Farm. From the very first phone call to present, she has continually made my experience trouble free. She made this process so streamlined that I was comfortable asking about also moving my car insurance and kids to State Farm auto Insurance as well. This is when her professionalism and knowledge of her company really started to shine. I was beyond impressed and felt like she completely made me her priority by how knew the answers to all my question's. I had a few minor hiccups with the drive safe beacons, set up and shipping and she walked me through it step by step. Going out of her way to make things easier for me. 5 stars across the board. When I buy my next property, State Farm will be my insurance provider. D Rafols Olathe"
We responded:
"We’re so happy to hear that you had a great experience! Your support means a lot to us, and we’re always here whenever you need us!"
Profile photo of Bob Edwards

Bob Edwards

October 8, 2025

5  out of  5
rating by Bob Edwards
"Fast, efficient and accurate service. Did not waste any time getting my insurance set up and kept me up to date promptly on premium changes. Then I got a follow up phone call from Kevin to make sure everything was correct and to my liking. Highly recommend."
We responded:
"Thank you for the 5-Star review! We are so glad you are pleased with our service. We hope to keep earning your business and trust!"
Profile photo of Dustin Dart

Dustin Dart

October 8, 2025

5  out of  5
rating by Dustin Dart
"Great service. Worked with Stacy to renew my renters insurance. Quick, easy and very friendly. Thanks Stacy."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Anne Benditt

Anne Benditt

September 30, 2025

5  out of  5
rating by Anne Benditt
"Debbie and Melanie at this office are among the nicest and most efficient people I've had the pleasure of working with. We moved to Kansas about 7 years ago but Debbie has been helping me since about 2016 when I was living in another state and the house I'm now living in was rental property. At one point when Debbie had not received my premium check shortly before the due date she called me and took payment over the phone to ensure that I didn't lose coverage. State Farm has insured our houses and cars for as long as I can remember and I've never considered changing insurance companies."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Hector Barajas

Hector Barajas

September 30, 2025

5  out of  5
rating by Hector Barajas
"Was referred to Kevin by a buddy after previous insurance increased prices. Kevin was able to save me a good amount per year across all policies."
We responded:
"We appreciate your business and review here at Kevin Hale State Farm!"
Profile photo of Stephanie Ball

Stephanie Ball

September 19, 2025

5  out of  5
rating by Stephanie Ball
"The team has been helpful and prompt whenever I've had a question or needed to make a change."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Nancy Immenschuh

Nancy Immenschuh

September 12, 2025

5  out of  5
rating by Nancy Immenschuh
"Stacy and the team at Kevin Hale State Farm have always been there to help us with our insurance needs. They take the time to answer in a timely manner and handle any issues we have, and they do it in friendly and courteous manner. We have used them for 30 years."
We responded:
"We appreciate your business and review here at Kevin Hale State Farm!"
Profile photo of Jessica Askew

Jessica Askew

September 4, 2025

5  out of  5
rating by Jessica Askew
"Kevin and his team are fantastic! I usually work with Melanie, and she is truly a breath of fresh air. Her dedication to her customers shows in everything she does. She is always patient, kind, and genuinely helpful no matter the situation. You can tell she loves her work and cares deeply about the people she helps. I’m always grateful for her support and willingness to go above and beyond."
We responded:
"Thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped!"
Profile photo of Linda Werren

Linda Werren

August 29, 2025

5  out of  5
rating by Linda Werren
"I always have a positive experience calling Kevin Hales office. All the office staff are awesome and very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Josh Livingston

Josh Livingston

August 13, 2025

3  out of  5
rating by Josh Livingston
"Jaycee and Stacy are great and are extremely helpful. Debby sucks and is very difficult, I’ve not had any good experiences when dealing with her."